Scalability issues arise when companies experience growth. An on-premise document generation system must often process increased volumes within a specific time. Even without overall growth, many companies experience volume peaks at certain times of the year. In healthcare in the U.S., open enrollment periods in the fall prompt a surge in activity. For financial services companies, year-end volumes are typically higher as organizations send statements for closed accounts or tax forms besides their monthly document output load.

Scalability and On-Premise Document Composition Software

Many organizations create and distribute customer communications and transactional documents with legacy document software systems they have used for years. Typically, on-premise document composition applications require the end-user to make hardware and network infrastructure investments to handle the greatest volume of work the organization expects. If a network manager has not planned for volume surges, the on-premise system may stall or cause a delay.

Sizing a CCM system to handle the highest possible volumes can be expensive. If an organization pays for extended bandwidth with an on-premise system and only uses that bandwidth for two months out of the year, they overpay for resources they will not use most of the time.

Expanding storage capacity and adding users can be complicated and costly for on-premise systems. But cloud-based platforms allow users to scale to exactly the resources they need–no more or less. All the latest developments in customer communications management software have shifted to cloud-based, digital-first products. Innovations are unlikely to be found in legacy server-centric solutions. In most cases, moving to a digital, cloud-based platform for physical and electronic documents is better than upgrading existing on-premise solutions.

The Benefits of Managing Documents in the Cloud

With Quickcoms’ CCM cloud-based document management software, a company can manage physical and electronic documents and the workflows that create and distribute them. Cloud technology improves productivity because the application scales up or down depending on current needs and the business climate. Cloud technology uses external servers to store a company’s data and provides secure data hosting and accessibility for remote and on-site employees. Management can make decisions and act quickly because secure access to data and CCM applications are available to everyone at any time.

What is Scalability?

We define a software solution that maintains functionality no matter the data size or the processing load as “scalable.” This feature is not only important for large data sets and complex processes; smaller data sets must also be handled efficiently. Small and large companies should be able to use the solution effectively, with no minimum size or complexity required for a scalable solution to be economical. The Quickcoms cloud approach to CCM is perfect for growing companies. Organizations pay for what they need now without fear they have purchased more or less horsepower than required. Scalability on-demand assures managers they can handle any fluctuation in volume.

Why is Scalability Important?

Scalability is essential for cloud-based document composition software because it can handle increasing data, users, and workloads without compromising performance or stability. As the amount of data and users grows, the software must be able to handle the extra traffic and requests, and the software’s performance must remain consistent. Scalability ensures the software can handle this increased demand without crashing or experiencing delays.

The Quickcoms platform automates creating and managing large volumes of documents. Unlimited capacity is available for document storage, with high availability and redundancy. Quickcoms allows users to create, customize, and distribute documents through various channels, such as email, social media, and print, irrespective of processing surges. The organization and retrieval of documents stay consistent, even in cases of unexpected file size growth.

Automated processes within Quickcoms CCM in the cloud scale the platform up and down, responding to organizational growth or contraction. When more users access the software and create documents, the workload on the software increases. Non-scalable software can become overwhelmed and slow down, leading to delays and frustrated users. Scalability prevents this predicament.

CCM Built for Today

Quickcoms’ next-generation customer communications management platform enables organizations to build and execute effective communications while lowering operating costs and ensuring compliance. Built from the ground up to process in the cloud, Quickcoms’ technology is scalable to accommodate surges and seasonality. The Quickcoms platform provides practical ways to improve change management and update addresses and other data for banks, insurers, and regulation-sensitive companies. Quickcoms’ cloud-based CCM software uses regulatory intelligence to automate rapid document updates. An intuitive interface and no coding give an organization the power to meet all regulatory deadlines and offer superior customer service.