Effective Communications
A GREAT CUSTOMER EXPERIENCE
Effective Communications
 

Create engaging customer communications for all touch-points.  Quickly develop and launch personalized messages, collaterals and kits.  Take back control, eliminate unnecessary bureaucracy, empower front-line staff, while maintaining high compliance standards. 

SCALABLE ON-DEMAND
Born in the Cloud
 

A configurable, scalable platform designed to support periods of peak demand. A lower total cost of ownership with all the benefits of a modern cloud architecture  including security, disaster recovery and APIs for integrating external systems.

Business User Control
CONFIGURABLE - NO CODING
Business Users in Control
 

Create and manage business rules and workflows in a no-code environment using an intuitive user interface. Build and change workflows using our intuitive drag and drop user interface. Track changes automatically and preserve detailed audit trails. 

Customer Communications Management

 

Create

Build new communications and kits using existing approved assets
Template Design
Document Security
Version Control
Asset Management

Approve

Visually create workflows with our intuitive drag and drop interface
Workflows
Business Rules
Batch & On-Demand

Execute

Manage the end-to-end process and ensure compliance
Multi-Channel Output
Kitting & Fulfillment
WIP Dashboards
On-Demand Delivery

Next-Gen.Customer Communications

 

Many regulated industries have peak periods of demand followed by extended slow periods. Quickcoms cloud architecture scales to meet the demands of your customer communications management.  Why pay for infrastructure that is only needed only for a portion of the year? Pay only for what you’re using with Quickcoms.

Intuitive UX

Easily create, modify and assemble messages, supporting collateral and kits.

Scalable On-Demand

A platform that expands to meet peak demand needs.

Omni-Channel

Communicate with customers when/where/how they want to be engaged.

Configurable

Take control and stop going to vendors for slow and expensive custom solutions.

Free eBook: 5 Reasons to Move to NextGen CCM

Security &

Compliance

 

Quickcoms was built with security and compliance at the core. All processes and procedures are geared towards strict adherence to several compliance and privacy standards like HIPAA, SOX, and GDPR. The platform runs in a highly secured and redundant cloud environment in total compliance with security standards such as ISO 27K, ITIL, SOC 1& 2,COBIT, HiTURST, PCI DSS, PII, and several others.

Quickcoms comprehensive SLA management enables granular monitoring of communications delivery in realtime, thus ensuring they are never out of compliance.

customer communications management

Free infograph: Achieving Great CX in Highly Regulated Industries with NextGen CCM

customer communications management dashboard

Real-TimeDashboards

 

Quickcoms dashboards provide easy access to critical data to ensure process visibility and enable better decision making. Audit trails add accountability to business rules and processes.

Compliance managers can monitor changes made to forms, documents and kits and can also run live audits in real-time. Production managers can easily schedule track and monitor every job and the system provides 100% package and ship verification.

Quickcoms is very suited for managing customer communications services providers and in-plant operations, especially for highly-regulated environments. It benefits from in-depth tracking features, providing a compliant and secure system that allows the enterprise and the regulator to get full transparently of the process.

Aspire CCS

Industry Analyst

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