Great Healthcare
Customer Experiences

 

Consumers have many choices in today’s competitive healthcare market, and they are considering every aspect of offerings in their decisions.

One area where healthcare can differentiate is the consumer experience. Anticipating needs and delivering timely and relevant personalized communications is today’s opportunity to set your company apart.

  • Member Marketing
  • Summary of Benefits
  • Explanation of Benefits (EOBs)
  • Healthcare Kits
  • Medicare Materials
  • Correspondence & Statements
  • ID Cards

Only 15% of users say they are happy with their insurer’s digital experience
- Ernest & Young
healthcare digital transformation

Digital
Transformation

Most healthcare organizations are still working with multiple legacy CCM systems which inhibits their ability to create effective communications. Every change is cumbersome and often requires engaging vendors and developing custom code.  This is costly, slows time to market and creates compliance risk.

Quickcoms leading CCM solution lets business users take back control with a configure versus customize approach. Quickcoms powerful business rules engine combined with a visual workflow designer make changes easy and intuitive.

Take control and accelerate digital transformation.

Omni-ChannelCommunications

 

Communicate with customers consistently across multiple channels including print, SMS, e-mail, web portals, and mobile. 

80% of healthcare insurer’s have not made transformation progress in omnichannel communications

Quickcoms also supports bi-directional interactive communications with customers.

healthcare omni channel communications

Free eBook: 5 Reasons to Move to NextGen CCM

CCM = Customer Communications Management

Elevate
Customer Experiences

 

On-board customers quickly with digital forms pre-populated with known data. Personalize quotes, policy information and welcome kits with customer information and interactive charts, graphs, and sliders.

Increase customer engagement with mobile push notifications. Expedite claims and wow your customers with online claims processing and e-signatures. Tailor, up-sell and cross-sell offers based on customer data.

Why Cloud CCM
Makes Sense

 

The production demands of today’s customer communications management make it an ideal cloud solution.

01

BUILD

Configure Quickcoms to meet your business needs. No custom code is necessary.

02

SCALE

The system expands to meet peak demand and you only pay for what you use.

03

SECURE

Our platform has strong safeguards in place to protect your data and privacy. 

04

UNIFY

Use Quickcoms APIs to integrate the CCM platform with other business systems.

05

TCO

The lowest total cost of ownership. Get to market faster and pay only for what you use. 

financial services compliance

EnsureCompliance

 

Business environments and state and federal regulatory rules and regulations are constantly changing. You need a CCM platform that can change with them. 

Streamline change management using Quickcoms intuitive business rules engine and visual workflow designer. 

What Are You Waiting for?

Let's Talk About Your Communications

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